HOW DO I SHOP AT www.aljacouture.com?
1. If you are returning customer, you can login your account at www.aljacouture.com by clicking at the LOGIN link at the top right of the page. Or you can login from here.
2. At the main menu, choose the category/product that you wish to buy.
3. It will bring you to the product page. Choose desired quantity and click the ADD TO CART button.
4. You can view your cart by clicking on the shopping bag image at the right top of the page. Click VIEW CART or CHECKOUT and proceed with payment.
5. Image shown below is your shopping cart example page. It shows your chosen item, price, quantity and the total price. You can CONTINUE SHOPPING or proceed to CHECKOUT
6. After you click CHECKOUT you will see these form. If you are a new customer, you need to fill in this form for billing & delivery purpose.
7. If you are a returning customer, kindly log in your account by entering your email address and password. Once you have logged in, the website system will recognize you and will display your billing and shipping address.
8. You can choose the existing delivery address or use new address. The address is important because we will use it to deliver your items.
9. The shipping method that we use is POSLAJU. The shipping rate shown is based on total weight of products added to the cart and also based on the Delivery Address. Choose the first payment method if you want to pay using ONLINE BANKING. Choose Cash Deposit if you want to manually transfer the payment to our bank account.
11. If you choose payment via Online Banking, you will see Payment page like below. Choose preferred bank and click the PAY button to continue with payment.
12. If you choose Maybank2u for example, you will be redirected to this login page. Login your online banking account to make payment. Once you have made payment and logged out your online banking account, please click the RETURN TO FPX button to return to www.aljacouture.com website.
13. You will be directed back to www.aljacouture.com success page and you are done. If you can see the page below, your order is successfully submitted. We will confirm on the payment and proceed to deliver your items in 3-7 working days time. If you have successfully make payment but did not receive any email from email@example.com, kindly contact us for assistance.